The (e3) pre-hiring assessment can identify key attributes when hiring effective leaders. In this video, Rick Breden–the Founder and President of Essentials, LLC–illustrates how to use the Productivity, Dominance and Support scales on the (e3) line graph report to quickly identify top performing leaders.
If you enjoyed this post, make sure you subscribe to my RSS feed!
Debra Neri was one of our honorable mention submissions in our Small Gestures Contest. She posted a great story and one that contains an important reminder for leaders.
Time is never wasted when you spend it connecting with the people you work with and creative activities that help teams connect with other is time well spent. Thanks for sharing your “Small Gesture” experience with us, Debra:
I once had a boss that thanked me every day for doing my job and always remembered every ones birthday and actually took time to talk to everyone. Also, having get togethers at the office like lunch at the end of the month when we closed for and hour or so even the receptionist could relax. In these days of every business being open 24/7 it is … Read Morehard get to know your coworkers and I feel that when people spend more time at work than with their family it is important to know each other and then there will a sense of community at work. I remember when businesses would close for lunch. I know for myself a workplace can be more than just a place to get paycheck. I know some people you can never please for what ever the reason, but we all want to feel important!
–Debra Neri
If you enjoyed this post, make sure you subscribe to my RSS feed!
Alexander the Great
Before I announce the winner of the Small Gestures Contest, I would like to say that I really enjoyed reading the stories submitted by our participants. It was difficult to pick a winner, which is why I will be sharing some of their stories with you in future “Small Gestures” posts. But, I did have to make a choice and the winner of five (e3) assessments is Cynthia S.
Here is her entry:
“When I was just starting to work (over 30 years ago), my best skill was typing. I went for an interview with a Harvard law consulting firm. When I finished the typing test, the door was opened by the boss himself. He said “I can always tell the sound of a good typist. I will give you $100 to start tomorrow.” It blew me away. He didn’t even look at the test. I was so impressed, I quit my then temp job that day to start the new job he offered. It wasn’t just the money, I felt I’d be really appreciated in this new job and that it would be full of unconventional approaches (it was). It did wind up one of the best jobs I ever had, though the temp agency would never call me again when I needed them in the future. I had made friends there and they were calling asking where I was and wondering what happened. I felt badly for leaving like that, but was too impressed by this ‘gesture.’ Also $100 went a lot further then than today.”
–Cynthia S.
Honorable mentions go to Ilda DeBord, Ms. Cheevious, and Debra Neri for their entries.
Congratulations, Cynthia S.!—We will contact you soon to give you the details!
If you enjoyed this post, make sure you subscribe to my RSS feed!
One component of creating a customer centric organization is taking care of not only your external customers, but also your
Alexander the Great
internal customers. In a prior post, I wrote about the small gestures that leaders do to positively impact their internal customers or employees. Such an example as, a boss letting one employee leave work early to get another employee’s car home, so that the second employee can ride to the hospital with his spouse for an emergency situation.
I enjoy hearing about how leaders take care of internal customer service and so, I am looking for your small gestures. Do you have a great story of something that you have done or that someone has done for you that built trust, loyalty, or respect in your workplace? Share it with us for the opportunity to win a total of 5 (e3) assessments for you and your team.
You have two ways to participate. Either leave your story in the comments section of this post or if you have a blog, create an entry and provide a link to it on the contest post, by noon on November 4th and I will announce the winner and any honorable mentions on the 5th of November. Furthermore, the honorable mentions will be highlighted in later “Small Gestures” posts.
If you enjoyed this post, make sure you subscribe to my RSS feed!
If you ask someone how they feel about mentoring, you are liable to get any number of answers about its uses and efficacy. In my case, I had an informal mentor and much of whom I am as a professional has been shaped by my relationship with this individual. He went beyond what was a necessary business affiliation and consistently shared his valuable experience with me. Some thirteen years later, our relationship has grown into a friendship, one that I cherish.
I think that mentoring can bring key advantages to an organization. Some benefits ascribed to a successful mentoring program are better mentee performance, higher self-confidence, faster culture integration, increased organizational communication, mentee career planning/guidance, and increased diversity and retention. (more…)
If you enjoyed this post, make sure you subscribe to my RSS feed!
Recently, I attended a webinar put on by the Florida Retail Federation and given by Patrick J. Garner, RN, MPH, EMT of the Florida Department of Health. It was extremely informative and brought forward some important points, in particular the need to do Continuity of Operation Planning (COOP). (more…)
If you enjoyed this post, make sure you subscribe to my RSS feed!
The emphasis during the past year may have been on an employers market, but as the economy shows signs of turning around and companies need to re-position to thrive, those employees that have ridden through your rough seas and stayed with the ship may be asking themselves this question, “Is there a compelling reason to stay? What am I getting out of being here?”
Let’s assume that you made the judicious cuts that were necessary during the economic tsunami and you minimized the brain drain to the company–you are in a good position to begin coming out of the recession, but have you taken the time to survey the emotional climate amongst those of your fellow survivors?
Managing change can be challenging at best, but while you were watching your bottom line is your most precious resource thinking about getting away. Is your company going to be left wide open for the poaching of the talent that you will need to help turn your business around?
Take the time to look at your cultural climate–then take action.
If you enjoyed this post, make sure you subscribe to my RSS feed!
Each one of the following articles deals with attitude in the work place. They show how a negative attitude can affect the bottom line be it with your customers or teams. I have witnessed the devastation of the negative workplace first hand and it destroys more than just morale. It sabotages trust, teamwork, and productivity.
In addition, respect is almost always a casualty of a rude environment and as pointed out in each of these articles, even one person can make or break it for everyone. Think of it like you would second-hand smoke–no one escapes its impact.
Sales columnist Sydney Barrows reminds us how a can-do attitude can save your business from losing customers in Provide Customers Can-do Service.
Next we have Mike O’Brien with a recent study on rudeness and its effects on workplace teams, one of the surprises being that even witnessing rudeness can have an impact, in Catching a cold…shoulder.
What can we do about it? Lastly an article on what a positive attitude can do. Positive Attitude Tips provides some great starts to creating a happier workplace in A Positive Attitude In The Workplace Can Do These 10 Things.
If you enjoyed this post, make sure you subscribe to my RSS feed!
Recently Del Jones in his article, In bad economy, CEOs don’t want to be seen playing golf, illustrates how sensitized CEO’s have become with regard to their golf games. It looks like CEO’s are more concerned with their perceived personal image, especially when it comes to their behavior with the game. It isn’t just their handicap that is suffering.
While reading his article, I thought it interesting that there are some unintended consequences of abstaining CEO golfers. Charity coffers are feeling the pinch in our current economy in yet another way—golf charity events.
According to Del Jones, most of the money comes from local clubs that provide venues. I know that the public is watching CEO behavior, but I really dislike the idea that charities that source funding from golfing venues would be targeted as one more casualty of our economy.
What are your thoughts? Have you seen golf charity events suffering in your neighborhood?
If you enjoyed this post, make sure you subscribe to my RSS feed!
One of the current risks to corporate culture is the possibility that employees will feel the need to stifle their opinions in order to keep their jobs. Whether a perceived threat or real, nothing can kill an organization faster than making constructive criticism a career limiting or ending move. Communication that is open and unfettered is instrumental to maintaining a culture of creativity and innovation. (more…)
If you enjoyed this post, make sure you subscribe to my RSS feed!
Let's Get in Touch